Tuesday, May 27, 2008

When The Mood Hits Me

You know most of the time when it comes to helping people that come into shop I am always very nice and try to go out of my way to help. However there are times when the mood hits me that I don't feel like putting up with peoples crazy requests. And today is one of the days I feel like that.

The story:

A woman walks into the shop you see she has broken down at the gas station that is right next door. She said her car won't start could someone please come take a look. I said as soon as I get off the phone I will be right over. So I get off the phone and take the "jump pack" over (she had told me it won't turn over) So I thought maybe dead battery. After checking a few things (for free mind you) I came to the conclusion that the starter was "locked up" ie would not turn the motor over. I told her that and told her if she wanted to she could leave it here we would get it moved and look at it later today. In the meantime she is on the phone with the boy friend or husband. And she says to me "He wants you to beat on it with a hammer" Now yes it is true if you have a starter that is going bad and you can get to it to hit it with a hammer while another person cranks the motor it may break loose and start the car. However this is NOT a repair to the issue she is having and also they both were assuming that I would be more then happy to get on my back and get under the car and try to bang in the starter....... AND DO ALL THAT FOR FREE!.

So to her request I replied "No I won't do that you need to get it fixed the right way." I turned and walked away.

My point to all this is a few things damn it! You don't go into a Doctors office and say "just get me going again for now" Also try to get a sit down office visit with your doctor for even 5 min. for FREE! it won't happen! I pay $80 just to go in and have my bp taken every 3 months and to have the doctor come in the room for 30 seconds and say "your ok"

I am sick and tired of people thinking our time in the auto repair industry is free! Its not it cost allot of money and training to even be able to open the doors every day!

In closing I'd like to say spend the money to fix your car right or stop driving! And also its not ok when that check engine light comes on...... Its not just a reminder anymore! You need to get it fixed!

ok I am off my soap box now

Dan

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