My morning

Well most of you know reading this that I am a service manager for a small repair shop. On some days though Im not only the Service Manager I am the IT person incharge of keeping our network, computers, printers, shop management, estimator, information system software up and running.



That brings me to my story of the morning. Four (4) times a year we get software up dates from http://www.snapon.com/ This is for not only our shop management software but we have a information system... That has up - to - date repair information. From dealers an such that almost always anymore is needed for trouble shooting vehicle issues *side note: ah its NOT ok to be driving around with that check engine light on*



So anyway I installed our update for our software yesterday on the server and also installed some work station updates as well. Everything seemed to be working fine yesterday. However I came in this morning and it was as if the update had never been installed and I could not get into our estimator side of our software at ALL. Now Im not nuts it WAS working fine yesterday what happened over night to mess it all up? LOL So I call tech support for Snap-On. Well they tell me to reinstall the updates on all three machines. ROFL Well ok I could have done that much on my own with out calling them I said I already did that thats how this happened. LOL

They said well we dont know what you have done LOL

I said well ok I will reinstall everything. But you are going to get another phone call in the morning if its back to the way it was this morning. So we will see I have gotten everything working. We will see if it stays that way now.

Other then that mess this morning it seems like a good day so far.

I hope everyone is having a good Tuesday!
~Dan